Easy read and communication support for healthcare and medical professionals

First Aid Communication Book

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This booklet is designed to help those carrying out first aid to ask questions and understand responses from people for whom communication is difficult.

Symbols are an effective communication tool in assisting dialogue with people that have learning disabilities, people who do not speak English and people who cannot speak or hear due to their current condition.

The first aider can point to the symbols to add meaning to any questions or statements to the patient. The patient can also respond by pointing to symbols.

As medical situations normally progress from first contact through to diagnosis and initial treatment, the layout of the booklet mirrors that progression. In addition, the back of the booklet provides easy access to a pain scale and core responses that may be used at any time. For example, the responses ‘Yes’ and ‘No’.


Who is it for?

  • Any organisation that works with the public should have accessible communication materials for emergency situations. It is not possible to anticipate the communication needs of every member of the public.
  • Any trained first aider would benefit from having accessible communication materials available to them to assist in emergency situations.
  • Any organisation that works with children can use the images to give children who don’t have the necessary vocabulary a way to talk about their medical needs.
  • Any organisation that works with people with learning disabilities will find the symbols helpful. Symbols have been used in special schools and adult day care for many years. There are many people who rely on symbols as a way to communicate and will already be familiar with the Widgit Symbol Set.
  • Any organisation that works with people who have English as a second language and who may not be able to communicate fluently on medical topics.


First aid - back page response sheet

There are 2.1 million people in Great Britain registered with a Communication Disability and 1.9 million people registered with a Memory/Concentration/Learning Disability.

Office for Disability Issues, HM Government

Nurse ust=ing the first aid booklet

WIdgit Software
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